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FHIR Ready

EHR Agnostic

AI Powered

The AI contact center
built for your EHR.

Patients call to book, reschedule, or cancel appointments and request medication refills — Genie handles it end to end, with live context pulled straight from your EHR. Your front desk stops drowning in calls, and staff burnout goes with it.

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See integrations options

Incoming Call

“Hi, I need to reschedule my appointment with Dr. Patel…”

Genie • reading EHR schedule

“of course. Dr. Patel has Thursday 2:40PM open. Shall I book it?”

INTEGRATIONS

Three ways in. Every EHR covered.

Whatever your EHR supports, Genie meets it where it is — no rip and replace, no waiting on vendor roadmaps.

Standards-based

FHIR Integration

Connect to any FHIR-enabled EHR through standard R4 resources — patients, schedules, appointments, and encounters stay in sync in real time.

  • SMART on FHIR authorization
  • Real-time read and write
  • Works with Epic, Cerner, and more

Deep integration

Custom EHR APIs

When your EHR exposes its own proprietary APIs, Genie integrates directly with them for full-fidelity workflows beyond what standards cover.

  • Purpose-built adapters per EHR
  • Full scheduling and messaging depth
  • Vendor-certified connections
 

No API needed

Genie Extension

For non-compliant EHRs with no usable APIs, our extension pushes data into the EHR directly — so every practice can run Genie, regardless of vendor.

  • Installs alongside your EHR
  • Pushes call outcomes and data in
  • No vendor cooperation required

HOW IT WORKS

Live in days, not quarters.

Whatever your EHR supports, Genie meets it where it is — no rip and replace, no waiting on vendor roadmaps.

01

Connect your EHR

Pick your path — FHIR, custom APIs, or the Genie extension. Most practices connect in under a week.

02

Configure workflows

Map your scheduling rules, call scripts, and escalation policies to how your practice actually runs.

03

Go live on your lines

Genie starts answering — after hours first, then overflow, then everything, at whatever pace you choose.

04

Watch the chart stay current

Every call outcome lands in the EHR automatically. Your staff opens the morning with zero backlog.

See Genie answer your calls.

Bring your EHR — FHIR-enabled or not — and we’ll show you a live call handled end to end with your workflows.

Schedule a Demo