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May 29, 2026
Continue ReadingAutomated After-Hours Service
Patients Up All Night? So Is Genie.
Your patients need 24/7/365 access to medical care. Genie can help connect them to on-call providers, whether it’s a sick child, a sudden high fever, a recurrence of chronic pain, or just a question that can’t wait until your office reopens. And Genie makes complete records available to on-call providers.
Features & Benefits
24/7/365 Access
to Healthcare
Stores, libraries, and pharmacies close at some point each day. But the need for access to medical information can arise at any time. That’s why Genie is available around the clock, offering information, answers, and access to professional medical services.
Connections to On-Call Providers
We’ve all been there. It’s the middle of the night and suddenly we or a loved one is in pain. At such times, the last thing we want to do is try to remember an after-hours number. With Genie, parents, patients, or caregivers have access to on-call medical personnel whenever needed.
Call Summaries
for Follow-up
Genie instantly answers patients’ calls, confirms their identity, collects relevant clinical information, and prepares a transcript and summary for the on-call provider. The provider receives a text notification to call the patient, and Genie notifies the patient that they will receive a call shortly.
A Patient Communication Platform for After-Hours Care
When patients need care after hours, Genie is there to connect them to the right on-call provider. But Genie goes further, creating transcripts and summaries of after-hours calls that give the patient’s primary care provider everything they need for effective follow-up care.
Ready to offer 24/7/365 service, effortlessly?
No one expects you to work around the clock, but we know someone who doesn’t mind a bit. Book a demo to see how Genie has you covered.