Rakhee Langer

Vice President of healow

Rakhee Langer is the Vice President of healow and Sunoh.ai, where she leads business development, product strategy, implementation, and support for healow's suite of products. She is deeply involved in the strategic direction and business objectives of the company. Currently, Langer is spearheading Sunoh.ai, an innovative AI medical scribe designed to transform clinical documentation and enhance patient care. Prior to her current role, Langer led a team of project managers overseeing the implementation of eClinicalWorks EHR/PM solutions for large and medium-sized practices. She holds a master’s degree in biomedical engineering from the University of Texas at Arlington.

Physician On-Call Scheduling for Small Practices: Coverage Without a Call Center

Physician on-call scheduling in a small practice is not really a scheduling problem, and any guide that treats it as...

National Health Center Week: How AI Keeps Community Health Centers Reachable

National Health Center Week runs August 2 through 8, 2026, and it exists because community health centers do something the...

Bilingual Answering Service: How AI Contact Centers Support Your Patients Languages

A call comes in from a patient who doesn't speak English fluently. At a lot of practices, that means a...

Medical Phone Answering Service vs. AI Contact Center: What’s the Right Call for Your Practice?

It is 8 AM on a Monday. Your voicemail box is completely full. Your front desk staff is furiously copying...

Why IVR Solutions for Small Businesses Need An AI Contact Center Fix

Often, the very first sound you hear walking into a clinic is the constant, unyielding ringing of the telephone. The...

5 Hidden Flaws in Legacy Contact Center Software for Medical Clinics

Patient call volumes are surging. According to a recent HFMA report, inbound phone calls to health systems are up 55%...

Why an AI Medical Answering Service Beats Legacy Call Centers

Picture a typical Monday morning at a high-volume clinic. The phones start ringing the moment the doors open. Within minutes,...